Despite working on the other side of the globe, Scottie and her team are always accessible. We are about five months into our program. Half of our 32 keywords are top 10 (five of them are first or second) and another five that were nowhere to be found are now between 13-33. There are some keywords we haven't tackled yet, but the results so far are promising and I appreciate their responsiveness. They worked with us to find keywords for which we wanted to rank and for which they thought they could make a difference.